DataTatva is an online business analytics tool. Use data you are authorised to process, protect your account, and check reports and AI output before relying on them. Current plan details and any payment terms must be shown before a purchase.
01Operator and agreement
DataTatva (datatatva.com) is operated by Kollipara Venkata Pavan Kumar, an individual business operator in India. In these policies, “DataTatva”, “we”, “us” and “our” refer to this operator.
These terms, our Privacy policy, Refund & cancellation policy and Shipping & delivery policy describe use of the service. By creating an account or using the service, you agree to these terms. You must be at least 18 and authorised to act for any business whose account or data you manage.
02What DataTatva provides
DataTatva helps turn supported CSV and Excel files into business reports, charts and AI-assisted explanations across sales, products, customers, expenses/profitability, cash flow and marketing. Availability depends on supported file structure, data quality, browser compatibility and your plan limits.
Reports are analytical tools, not an audit or professional accounting, tax, legal or investment advice. We do not guarantee a particular revenue, profit or business outcome. AI output may be inaccurate or incomplete and should be checked against your underlying records.
03Accounts and acceptable use
- Provide accurate account details and keep your sign-in credentials secure.
- Only upload data that you own or have permission to process and share with our service providers.
- Manage workspace access responsibly and notify us about suspected misuse.
- Do not upload unlawful content, malware, payment credentials or unnecessary sensitive personal data.
- Do not bypass access controls, interfere with other workspaces, scrape private information or misuse the service in breach of law.
You retain ownership of your uploaded content. You give us permission to host and process it only as needed to provide, secure and support the service, as described in our Privacy policy. DataTatva branding, software and website content remain owned by their respective rights holders.
04Plans, prices and payments
Available plans and usage limits are shown on our Pricing page and in the workspace. The service currently offers a free plan; creating a free account does not authorise a charge.
If paid plans become available, the purchase screen must show the plan, total price, currency, applicable taxes, billing period and any renewal terms before you authorise payment. A recurring charge requires a separately authorised recurring payment arrangement. We do not collect payment merely because you have an account or contact support.
Only use payment options presented through the official website. Payment handling may be performed by Razorpay or another provider identified at checkout, under that provider’s terms. Payment gateway availability or use does not constitute endorsement of DataTatva by the provider. Cancellation and refunds are covered by our separate policy.
05Access, availability and changes
Access is delivered online as described in our delivery policy. We may perform maintenance, fix defects or change features and limits. We will communicate material changes affecting a paid commitment and provide an appropriate remedy where the purchased service cannot be supplied.
We may restrict an account where reasonably necessary to investigate security issues, unlawful activity or a serious breach of these terms. Where lawful and practical, we will explain the reason and allow you to resolve the issue. You can stop using the service and request account closure through support.
06Responsibility and statutory rights
You are responsible for the accuracy, permissions and suitability of the data you supply and for decisions you make using reports. Keep independent copies of important source records.
To the extent permitted by applicable law, we are not responsible for indirect losses, lost profits or business interruption arising from use of the service. Our aggregate liability for a claim relating to the service is limited to fees you paid for the affected service in the preceding 12 months. These limits do not apply where liability cannot lawfully be excluded or limited, including fraud or wilful misconduct, and do not remove mandatory consumer rights or refund remedies.
07Governing law and changes
These terms are governed by the laws of India. Please contact us first so we can try to resolve a dispute. You retain the right to approach the consumer authority, court or other forum having jurisdiction under applicable law.
We may revise these terms and will update the date on this page. We will give an appropriate notice for material changes; new terms will not retrospectively remove rights attached to an existing purchase.
08Contact and grievances
Support & grievance contact
Kollipara Venkata Pavan Kumar
Individual business operator
For a written request, email us or write to the postal address above. Include your account email and a brief description of the issue.
We acknowledge customer complaints within 48 hours of receipt and aim to resolve them within one month. If more information is needed, we will explain the next steps. You may also use any consumer or legal remedy available to you.